In this article, you will be getting an insight on the Open CRX features and applications. Open CRX is an open CRM solution that meets the needs of organizations requiring multi functional, enterprise-wide coordination of sales generation, sales fulfillment, marketing and service activities to customers, partners, suppliers or intermediaries. After reviewing the Open CRX, one can easily notice that it has a large number of advanced features which are beyond the main functionalities of standard CRM software. OpenCRX is a CRM suite developed in Java. In addition to the standard sales and marketing automation features, openCRX adds a number of messaging and business management applications.
OpenCRX is Web-based, but integration with groupware clients allows message and contact management to be done with a desktop app like Outlook or Thunderbird. An issue tracking application allows bugs to be managed, and a Java API and a REST-service API makes OpenCRX available to third-party applications.
OpenCRX is platform-independent and supports a range of enterprise databases including Oracle, SQL Server, MySQL and PostgreSQL. For security, access controls allow restricted access based on user profile, role or team.