In this blog, you will be getting an insight on the advantages of Infor Public Sector CRM software and advantages of Infor CRM for public sector.

Infor Public Sector CRM Software

Advantages of Infor CRM for public sector, Infor Public Sector CRM software

It is very evident that the public sector organizations face unique challenges. The services you provide and the needs you work to meet are as diverse as your constituents. Add resource constraints to the mix, and the puzzle of how to effectively serve a 21st-century populace becomes even more difficult to solve.

Few industries have a greater need for purpose-built, flexible software solutions, and few organizations have more experience delivering them than Infor. Infor Public Sector serves more than 3900 public sector organizations, including 9 of the top 10 US cities, 3 of the top 5 transit authorities, and 19 of the 20 largest states. It is a pride that we offer the most complete, integrated, end-to-end solution for the public sectors.

Related: 3 benefits of CRM for Government you need to know which are important for your business.

Advantages of Infor CRM for public sector

The Infor Public Sector CRM software solutions for the public sector are built from the ground up to help you simplify the overall business of managing government, address citizen concerns sooner, improve planning and reporting, and maximize both revenue and capital investments.

1) Purpose-built

Get government-specific capabilities built in, not bolted on, with Infor Public Sector. Our solutions are based on practical applications monitored with their outcomes for a decade and it is blended with the latest innovations to give you a proven technology that designed to help you thrive in a modern world.

2) Integrated

Seamlessly connect systems across departments to eliminate information silos and improve coordination. The tool has out-of-the-box integrations focusing on financial and human capital management, permitting and billing, and asset management solution. They also have  311 call centre portals providing a comprehensive capability without compromising the visibility, branding and efficiency.

3) Beautiful

Get advantages of Infor CRM for public sector that are as easy to use, attractive, and inspiring as consumer software. The Infor CRM User Experience takes care of your enterprise applications in an elegant, consumer-inspired user experience and delivers social business capabilities that empower your departments to communicate and collaborate efficiently.

4) Specialized needs, specialized solutions

One size fits all software simply cannot effectively meet the requirements of public sector organizations. Infor doesn’t just understand these differences. We not only understand these differences but also have decades of experience with building and implementing software solutions designed specifically to meet them.

Federal Government

The application suite of the Federal Government has addressed federal agencies’ about the operational needs and challenges that they can encounter. Compliant with the most demanding regulations and available from Infor or its partners through a wide range of contract vehicles, including NASA SEWP, GSA-70, and many others, Infor Public Sector CRM can support the federal agency by addressing the demands increase issue in a frozen or shrinking budget perspective.


  • Asset, fleet and property management
  • Energy conservation and material management
  • Financial management and audit readiness
  • Supply chain and procurement
  • Human resources and labour management
  • Healthcare automation
  • Advanced integration, cloud, and hosting technologies

State and Local Government

Advantages of Infor CRM for public sector help more than 1200 local and municipal Government worldwide respond with unmatched intelligence, speed, and flexibility. Decision makers can get an honest version of the truth including all the operations related to the operations of the agency leading to more coordinated responses across various departments.

Public Safety

For more than 20 years, Infor has been providing emergency response agencies with fast, comprehensive, reliable dispatch systems that help them respond more quickly and be better prepared. Infor Public sector CRM software solutions have helped many agencies in North America in improving the time taken to respond to calls and also to update on important improve call information in an accurate manner and in a faster pace to protect citizens and their responders.

Higher Education

We offer purpose-built software solutions that are designed to address the unique requirements of colleges and universities. The CRM software plays a critical role in balancing the enrolments and cost optimization of equipment and property, Infor Public Sector helps Higher Education institutions drive efficiency and effectively support their educational missions.


  • Enterprise asset management
  • Human capital management
  • Enterprise financial management
  • Grants lifecycle management
  • BI and analytics
  • Transparency


Infor Public Sector CRM software offers the broadest assortment of software solutions available for today’s Utilities. Our specialized applications for water and sewer systems, as well as above- and below-ground assets help hundreds of organizations in the world’s most demanding environments maximize reliability and reduce costs.


Author Soubhik

Graduated from one of the top National Law Universities, I have successfully built a business with a turnover more than $100,000 CAD today. Having worked for over 500+ clients and organizations, expect me to deliver nothing short of outstanding. Specialities: Writing, creative writing, content writing, legal content, copywriting.

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